Recent Articles

Today's the Day!

Cindy L. Chick

November 04, 2008 20:13

Searching Twitter - Everybody's Talking

October 30, 2008 03:38

I've got a Twitter theme going here, so I might as well run with it! In blogging's early days, blogs weren't recognized as a valuable information source but as time went on, researchers acknowledged that there was some good content...I've got a Twitter theme going here, so I might as well run with...

Twitter Status Report - Hey, This is a Conversation, Not a Monologue

October 30, 2008 03:38

This is day 2 of my Twitter experiment and I must say it's not really what I expected. I thought I'd be throwing isolated tweets out into Twitter-space, similar to blogging. Blogging is generally a solitary endeavor. You write a...This is day 2 of my Twitter experiment and I must say it's not...

Trying to Twitter - Communicating Value in 140 Characters or Less?

October 30, 2008 03:38

I've always considered myself a practical person, especially when it comes to technology. I didn't warm to computers right away, until I started to see real benefits. I don't really "play" with technology. So, that brings me to Twitter. I've...I've always considered myself a practical person,...

RSS Readers - I Want it All and I Want it Now!

October 30, 2008 03:38

There's no shortage of news content on the web. But finding just the news you want isn’t always easy. As a practical matter, it's close to impossible to create a search that finds only the pearls and not the junk....There's no shortage of news content on the web. But finding just the news you want ...

Wikis for Procedure Manuals

October 30, 2008 03:38

Nobody really LIKES writing procedures manuals. You know you should, you know it would be helpful if you did, and when it comes time to train a new employee, you're always sorry that you didn't do a better job of...Nobody really LIKES writing procedures manuals. You know you should, you know it...

Facilitating Self Serve - Could the Best Training/Customer Service be None at All?

October 30, 2008 03:38

Sometimes when I give a presentation, something comes out of my mouth that even I don't expect. At TRIPLL it was, "Sometimes the best training is no training at all." You may think that this comment is nonsensical, but hear...Sometimes when I give a presentation, something comes out of my mouth...

The Webette

October 30, 2008 03:38

While researching my TRIPLL presentation, I found a great article in the May 2007 issue of Peer to Peer, the journal of ILTA entitled "The Webette: A Simple, Effective Training Delivery Approach." The author, Randall Farrar, talks about the use...While researching my TRIPLL presentation, I found a...

Free Desktop Sharing

October 30, 2008 03:38

If you don't want to pay for a desktop sharing tool, don't despair. Tom Mighell over at Inter-Alia found a free one that allows you to share your desktop with up to 15 participants called Microsoft SharedView. It requires a...If you don't want to pay for a desktop sharing tool, don't despair. Tom...

Getting Attorneys into the Classroom - Why Would You Want Them There?

October 30, 2008 03:38

I'm just back from TRIPLL where we spent some quality time talking about ways to deliver point of need training to attorneys and staff using such tools as webinars, remote desktop sharing, videos, etc., in addition to finding ways to...I'm just back from TRIPLL where we spent some quality time...