Recent Articles

The battle of the Hotel Loyalty Programmes: Southern Sun Frequent Guest versus Protea Hotel Prokard

.h
July 28, 2009 11:29

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sharQ5 - copyright and bit-torrent

.h
March 12, 2009 17:46

I recently received this very interesting question from one of my readers in relation to my post “bit(ter)(torrent) fight to the end“. Before I post my thoughts, I thought to put it out to my readers for some comment first: “ Your recent article bit(ter)(torrent) fight to the...

thou shalt not stifle litigation

.h
March 01, 2009 17:52

We have all heard the stories; the anecdotes lawyers regale their friends with at dinners of the weird characters that seem to revel in the drama of litigation: the vexatious litigant. While most people try to avoid becoming embroiled in legal proceedings, there are some that seemingly cannot get...

bit(ter)(torrent) fight to the end

.h
November 30, 2008 19:07

Towards the close of November, a legal spat has broken out between a number of South African Torrent sites and RiSA (the Recording Industry of SA - a lobbying group representing a number of South African music producers). A what? What is a torrent you may ask? A Torrent is basically a bookmark of...

digital piracy = “dangerous” e-stealing?

.h
October 28, 2008 19:36

Recently some Somali pirates caught the world’s attention, but another kind of pirate has also recently been hunted, although with much less drama than the Somali food pirates. Since the beginning of this month, the BSA (Business Software Alliance), has been airing advertisements on local...

fighting politics online

.h
September 28, 2008 20:48

There is no doubt about it – generation X and Y is firmly rooted online, especially with the advent of mobile phones with internet browsing capabilities. The battle of politics has always been to get the right information to the right people, right on time. This shift can be seen very well in the ...

zuma judgment - some more commentary

.h
September 14, 2008 17:27

Up to this stage, br!ghtshark has been quiet on the Zuma front. This doesn’t mean he hasn’t been following it closely though… Over time there have been a lot of noise in the “Zuma-case” commentary, from some arrogant uneducated peeps, to some other inciting cartoonists...

airways – air waves, why fly – wifi.

.h
August 30, 2008 11:09

For frequent flyers, the words “please switch off all cellphones and other electronic devices” or “do not switch on your cellphone until the cabin doors have been opened” is unambiguous with flying. Don’t get too used to this now though - South African Airways is in...

how to excel at atrocious customer service - ask vodacom

.h
August 27, 2008 17:55

It seems as if big corporates in South Africa just don’t understand how to treat their customers properly. What should more worrisome to the brains in the marketing department is that modern astute customers, such as brightshark and his generation x friends, no longer only play in a physical...

“…but i improved your property…”

.h
August 12, 2008 12:23

How often does it happen that a lease agreement is cancelled and just as you would like to have the leased premises vacated, the tenant turns around and states that there were certain improvements made to the property and before he leaves he would like to see some compensation for those...