Recent Articles

Legal KM Survey from the International Legal Technology Association

May 07, 2009 15:29

This spring I joined the Steering Committee for the International Legal Technology Association's Knowledge Management Peer Group (see also their FAQ).If your firm is an ILTA member, please take the one-page survey and help us evaluate how KM is doing. Here's the official message:"Dear...

Corresponding with Cornelius on Collaboration with Clients

April 09, 2009 00:59

In a post earlier this week Doug Cornelius (now over at Compliance Building) hit the extranet nail on the head by identifying the primary obstacles and benefits to extranet collaboration. His post sparked a flurry of activity with Luis Suarez of IBM making enticing comments about LotusLive (I have...

Upcoming Conference on "Leveraging Virtual Teams & Social Tools for Business Advantage: Blogs, Wikis, Twitter"

March 24, 2009 21:32

The Boston KM Forum is putting on a longer, more involved set of discussions around the business advantages of Web and Enterprise 2.0 tools, a subject near and dear to my heart, at Bentley College next Tuesday, March 31st. I'll be there. The speakers and talk titles are:Soaring with Virtual...

"Emergence" at the Boston KM Forum

March 23, 2009 20:17

Last Thursday I attended a Boston KM Forum talk titled "Emergence—Get with it or fade away" by veteran social networker and knowledge worker Dan Keldsen (http://twitter.com/dankeldsen, blog at http://www.BizTechTalk.com). Dan is a good speaker as well as the only person I know of whose Twitter p...

Decentralized and Personalized KM

March 11, 2009 13:58

Following a recent post in which KM practitioner Larry Hawes was contemplating valuing KM by its cost (not a good idea since its value added can be so much more dramatically greater), Christopher Schmaltz made the following comment:We are moving away from a centralised KM to a more decentralised,...

LegalTech Report: Online Networks and the Twitter Backchannel

February 04, 2009 19:00

Moderator: Robert Ambrogi, JournalistPanelists:John Lipsey, Vice President, Corporate Counsel Services, LexisNexisVanessa DiMauro, CEO & President, Leader NetworksEugene M. Weitz, Corporate Counsel, Alcatel-LucentOlivier Antoine, Counsel, Crowell & MoringMy overall impression is that, not...

LegalTech: KM from a Client Services Perspective

February 02, 2009 22:18

The importance of client service in retaining clients and growing the practice Growth of KM approaches from internally focused needs to effectively playing a role in serving client Meredith Williams, Director of Knowledge Management, Baker Donelson Bearman Caldwell & BerkowitzTodd Mattson,...

LegalTech KM Session--"How Integration Drives KM"

February 02, 2009 21:37

KM1: How Integration Drives KM Early approaches to KMIndividual, highly customized systems Commercial applications Benefits of powerful combined approachesTom Baldwin, Chief Knowledge Officer, Reed SmithPreston McKenzie, Vice President and General Manager, Business of Law @ West (Thomson...

LegalTech report--KM from a Practicing Attorney Perspective

February 02, 2009 21:27

High value KM approaches KM tool evolution How KM helps attorneys practice more effectively Scott Rechtschaffen, Managing Shareholder, Littler MendelsonRachelle Rennagel, Chief Knowledge Officer, Sheppard MullinThis session conflicted with most of the "What is Twitter and How Can I Use It" session....

Blogging at LegalTech--A Different Environment

February 02, 2009 18:22

Last year I remember a distinct lack of blogging resources. There were no power strips, and connectivity was also a problem. Last year's blogging breakfast was a highlight, however, and I'm looking forward to tomorrow's as well.This year is quite different. As promised, there were *ahem* free...