Recent Articles

Fiberon May Not Be Honoring Its Warranty When Deck Stains Appear

March 20, 2012 18:45

One of the biggest home improvements consumers make is the installation of a deck.  Nothing is nicer than setting up the barbeque to grill on the deck on a nice summer day.  Of course, decks are not cheap, and having to strip and stain wood decking every few years can be expensive, time consuming,...

DOT May Not Be Enforcing New Airline Regulations

March 15, 2012 16:25

Although the Department of Transportation has adopted new consumer–protection rules to help airline passengers, it seems the Department has not been enforcing the new regulations.  Despite the fines for violations reaching approximately $3.2 million in 2011, none of the penalties assessed to...

Questionable Effectiveness Of Ovcon Birth Control Pills

March 15, 2012 14:08

Ovcon birth control pills, manufactured by Warner Chilcott, may not prevent pregnancy in women taking the pills, the FDA warns.  For the past five years, the potency of the pill has been in question and the FDA has sent a warning letter to Warner Chilcott regarding the ineffectiveness of Ovcon. An...

Best Western’s Website Lowest Rate Guarantee Is Faulty

March 15, 2012 13:58

Best Western offers a guarantee on its website for the lowest rate for a room when reservations are made through its website.  The guarantee states that if a customer finds a room at a better price than Best Western’s on another website, Best Western will lower its price and give the consumer a...

JP Morgan Chase Whistleblower Reveals Unlawful Debt Collection Practices

March 14, 2012 15:42

When a customer doesn’t pay her debts to a bank or credit card company, the company will often sell the customer’s debts to a collection agency.  There’s nothing inherently wrong with this practice, so long as the debts are real.  As Matt Taibbi colorfully put it: “The Cliff’s Notes version...

Look Out For Unwanted Text Messages

March 12, 2012 19:59

Many cell phone users pay for each text message they send and receive.  Most people just delete unwanted text messages.  This is probably appropriate when the messages come from friends and family.  But when companies use machines to automatically spam you with unwanted text messages, they may be...